Question 1

How old do you need to be to attend?

Accepted Answer

All guests in attendance must be at least 21+ years of age on the date of the event with a valid, non-expired photo ID. Guests must be 21+ years of age with a valid, non-expired ID to consume alcohol. No exceptions or refunds.

Question 2

Where is parking? How much is parking?

Accepted Answer

Kaleidoscope Experience is located in downtown Los Angeles with close proximity to many pay parking lots and parking garages, which may vary in price. We recommend using a ride share service such as Uber or Lyft or public transportation.

Question 3

What does VIP Tea Party, Munchies Package and General Admission tickets include?"

Accepted Answer

GA Ticket Includes:
All ticket holders have access to our interactive zones, Mainstage Shows and all activities (VIP Balcony excluded).
 
Cash-bars are available to all ticket holders. 
 
Food from Munchie Mountain and Fun Snacks in certain Zones are available for sale to GA ticket holders.
 
MUNCHIES PACKAGE Includes:
GA Ticket + Access to our Unlimited Tater Tot Bar, Two Free Spins on Munchie Mountain, and Unlimited Fun Snacks in certain Zones!
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VIP TEA PARTY PACKAGE Includes:
Munchies Package + VIP guests will enjoy exclusive access to the VIP Balcony, with exceptional views of the Mainstage, complimentary all you can drink tea, expedited check-in and a private access cash-bar.
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Question 4

Do I need to print my tickets?

Accepted Answer

In order to expedite entry, we do ask that you print your tickets. Mobile tickets will be accepted, but may experience a delayed entry into the event.

Question 5

Can I upgrade my ticket to VIP when I arrive?

Accepted Answer

VIP tickets will sell out quickly, and may not be available at the door. Upgrade requests will only be honored at the door of the event if VIP tickets are still available. If you would like to upgrade to VIP in advance, please contact us at Info@KaleidoscopeExperience.com

Question 6

Do you offer group discounts?

Accepted Answer

We offer a 15% group discount for groups needing 30+ tickets in a single purchase. Please contact Info@KaleidoscopeExperience.com for details.

Question 7

Can I host a private event?

Accepted Answer

Kaleidoscope Experience is not currently offering any private group spaces. To inquire for a full session private buyout, please contact Info@KaleidoscopeExperience.com

Question 8

Can I buy my ticket at the door?

Accepted Answer

Kaleidoscope Experience will sell out quickly, and advance ticket purchases are discounted and are recommended to guarantee your space. Any remaining tickets will be sold at the door, at the beginning of each session, and are subject to all applicable processing and service fees listed online.

Question 9

Are tickets refundable?

Accepted Answer

All tickets are non-refundable and ticket non-refund terms and conditions are agreed to three times before purchase. In special circumstances, we may be able to help reschedule your ticket to another date and session that has not already sold out. Please contact Info@KaleidoscopeExperience.com for more information. Be sure to include your ticket order number.

Question 10

Can I give my ticket to a friend or family member?

Accepted Answer

Tickets are non-transferrable and we do require photo ID of the ticket purchaser at the doors to the event. In special circumstances, we may be able to help reschedule your ticket to another date and session that has not already sold out. Please contact Info@KaleidoscopeExperience.com for more information. Be sure to include your ticket order number.